FAQ

With over 20 years of technical expertise, we are dedicated to providing efficient, intelligent, and reliable sewing solutions for the global garment manufacturing industry.

This version ensures clarity and professionalism, making it appealing and easy to understand for American clients.

About Our Products

Q Do your machines support customization?

A Yes, we offer OEM and ODM services, allowing customization of machine functions, specifications, appearance, and branding according to client requirements.
Q Which industries can use your equipment?

A
Our machines are widely used in the garment manufacturing industry, especially for producing jeans, casual pants, uniforms, and shirts. They are also ideal for small and medium-sized businesses in the apparel sector.
Q What are your main products?

A
Our main products include:

•Fully Automatic Pocket Setter Machine: Ideal for sewing pockets on jeans, casual pants, and more.

•Fully Automatic Pocket Hemming Machine: Designed for precise and efficient pocket mouth stitching.

•Automatic J Stitch Sewing Machine: Specially built for placket sewing with stability and accuracy.

•Fully Automatic Shirt Pocket Setter Machine: Perfect for sewing shirt pockets with fine craftsmanship.

•Coin Pocket Machine: Suitable for sewing various topstitched pockets to enhance garment aesthetics.

After-Sales Service

Q Are spare parts available?

A Yes, we ensure a steady supply of spare parts to minimize downtime and keep your operations running smoothly.
Q Do you offer installation and training services?

A Yes, we provide professional installation services and comprehensive training for operators to ensure a smooth and efficient start.
Q What should I do if the equipment encounters problems?

A
You can contact us via the following methods:

• Technical Support Hotline: Our technical team is available to provide remote support.

• On-Site Service: We can dispatch professional engineers for on-site maintenance if required.
Q What is the warranty period for your equipment?

A We provide a 12-month warranty, during which we offer free maintenance for any issues caused by manufacturing defects.

Collaboration Opportunities

Q Can you provide product samples or demonstrations?

A Yes, we can provide product demonstrations to help clients better understand the performance of our machines. For sample services, please contact us directly.
Q Can I become your distributor?

A We welcome interested partners to join us. If you are looking to become a distributor, please contact our sales team for further details.

Payment and Shipping

Q Do you provide international shipping?

A Yes, we can arrange sea freight, air freight, or other international logistics services to deliver equipment to your designated location.
Q How long is the delivery time?

A
Delivery is typically completed within 3-7 working days after receiving the order and deposit. The exact timeline depends on the order quantity and type of equipment.
Q What payment methods do you accept?

A
We accept the following payment methods:

• Telegraphic Transfer (T/T)

• Letter of Credit (L/C)

Collaboration Opportunities

Q Are your machines easy to maintain?

A Our machines are modular in design, making them easy to maintain. We also provide detailed operation manuals to help clients handle basic maintenance tasks.
Q Do you provide remote technical support?

A Yes, we provide 24/7 remote technical support via video, phone, or email. Our dedicated technical team is always available to assist you promptly and efficiently, ensuring minimal downtime and uninterrupted operations.
Q Can your machines be upgraded or enhanced?

A
Yes, our machines are designed for scalability. You can upgrade existing functions or add additional modules to meet your production needs.

FAQ

About Our Products

Q Do your machines support customization?

Q Which industries can use your equipment?

Q What are your main products?

After-Sales Service

Q Are spare parts available?

Q Do you offer installation and training services?

Q What should I do if the equipment encounters problems?

Q What is the warranty period for your equipment?

Collaboration Opportunities

Q Can you provide product samples or demonstrations?

Q Can I become your distributor?

Payment and Shipping

Q Do you provide international shipping?

Q How long is the delivery time?

Q What payment methods do you accept?

Collaboration Opportunities

Q Are your machines easy to maintain?

Q Do you provide remote technical support?

Q Can your machines be upgraded or enhanced?

Telephone

Email

Products

Support

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